Privacy Policy

Last Updated: July 28, 2025 | Effective Date: August 1, 2025

Your privacy is of utmost importance to us at Ingredient AI. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to safeguard your data when you use our website and services. By accessing or using Ingredient AI, you agree to the terms of this Privacy Policy. We are deeply committed to transparency in our data practices and ensuring you fully understand your rights regarding your personal information.

1. Information We Collect

Ingredient AI collects various types of information to provide and improve its services. This collection is performed with your explicit consent or as strictly necessary for the legitimate operation of our platform.

1.1. Information You Provide Directly

Account Information: When you register for an account, we collect essential personal identifiers such as your chosen username and your email address. This information is crucial for managing your account, providing personalized features, and facilitating communication.
Uploaded Images: When you utilize our core service by uploading an image of a food label for analysis, this image data is transmitted to and processed by our artificial intelligence systems. This processing is solely for the purpose of extracting and analyzing ingredient and nutritional information from the label.
Chat History: Should you engage with our interactive follow-up Q&A feature, your submitted questions and the corresponding AI-generated responses are securely stored. This enables us to maintain conversational context and improve future interactions.
Publisher Applications: If you choose to apply for the "Become a Blog Publisher" program, we collect the message you provide within your application. This message allows us to assess your qualifications and interest in contributing content to our platform.

1.2. Information Collected Automatically

In addition to information you directly provide, certain data is automatically collected as you navigate and interact with our service. This data helps us understand user behavior, optimize our platform, and enhance your overall experience.

Usage Data: We may collect non-personal information pertaining to how the service is accessed and utilized. This includes, but is not limited to, your Internet Protocol (IP) address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This aggregated data assists us in analyzing trends, administering the site, tracking user movements, and gathering broad demographic information for internal analytical purposes.
Cookies and Tracking Technologies: Ingredient AI employs "cookies" and similar tracking technologies (e.g., local storage) to enhance your user experience. Cookies are small data files stored on your device that enable us to remember your preferences, manage user sessions (such as recognizing if you've accepted our terms or utilized your one-time free anonymous analysis), and provide consistent service. You have the option to configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, please note that some parts of our service may not function properly without the aid of cookies.

2. How We Use Your Information

The information collected by Ingredient AI is utilized for a range of legitimate purposes, all aimed at delivering, maintaining, and improving our service, as well as ensuring a secure and personalized user experience. Your data is processed only for the purposes for which it was collected.

To provide and maintain our service, including the core functionality of processing image analyses and generating detailed reports based on food label data.
To personalize your experience on our platform, allowing us to deliver content and features that are most relevant and beneficial to your individual preferences and usage patterns.
To continuously improve our website and services through ongoing analysis of user feedback, technical performance data, and aggregated usage statistics.
To effectively manage your user account, which includes tracking your allocated credits, maintaining your saved analysis reports, and facilitating access to your chat history.
To communicate with you regarding your account, service updates, important announcements, and to respond promptly and effectively to your inquiries and support requests.
To meticulously review and process applications submitted for the "Become a Blog Publisher" program, ensuring that prospective publishers meet our quality and content guidelines.
To implement robust security measures, including detecting, preventing, and addressing any technical issues, security breaches, or fraudulent activities that could compromise the integrity or availability of our service.

3. Data Retention and Deletion

Ingredient AI adheres to strict data retention policies, ensuring that your personal data is not held for longer than is necessary for the purposes for which it was collected, or as required by applicable law. We are committed to minimizing data retention periods while fulfilling our service obligations and legal requirements.

Anonymous Users: For users who choose to access our service without registering an account, uploaded images are processed on a temporary basis and are not stored long-term after the completion of the analysis. Any session-specific data, such as the record of a one-time free analysis usage, is retained only for the duration essential to provide that particular service.
Registered Users: For registered account holders, your email address, saved analysis reports, and chat history are securely stored for the duration that your account remains active. This retention allows you to access your past analyses and utilize personalized features. You retain full control over your report history and have the option to delete it at any time via your Profile Settings.
Data Deletion Requests: You possess the right to request the deletion of your personal data held by Ingredient AI. Such requests can be made by contacting us directly using the contact information provided in this policy. We are committed to complying with all valid deletion requests in accordance with applicable legal and regulatory requirements.

4. Data Security

Ingredient AI is deeply committed to safeguarding your personal data. We implement and continuously update robust technical and organizational security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to, industry-standard data encryption protocols, the utilization of secure server infrastructure, strict access controls, and regular security audits.

However, it is important to acknowledge that no method of transmission over the Internet or method of electronic storage can guarantee absolute security. While we strive to employ commercially acceptable and leading practices to protect your personal data, we cannot guarantee its unqualified security. Users are encouraged to take their own precautions, such as using strong, unique passwords and being vigilant against phishing attempts.

5. Third-Party Services

To facilitate the efficient operation and enhancement of our service, Ingredient AI may engage the services of third-party companies and individuals. These third-party providers may perform various functions on our behalf, including but not limited to hosting services, data analytics, and technical support. Such third parties are granted access to your personal data exclusively to execute these specific tasks on our behalf and are contractually obligated to maintain the confidentiality and security of your data, adhering strictly to data protection regulations and our privacy standards. They are prohibited from disclosing or utilizing your data for any other purpose.

Our website may incorporate links to external websites or services operated by third parties. Please be advised that Ingredient AI exercises no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We strongly recommend that you review the privacy policies of any third-party websites you visit.

6. Your Data Protection Rights

Depending on your geographical location and applicable data protection laws (such as GDPR or CCPA), you may be entitled to exercise certain rights concerning your personal data. Ingredient AI is committed to facilitating these rights for all eligible users.

The right to access: You have the right to request comprehensive copies of the personal data we hold about you.
The right to rectification: You have the right to request that Ingredient AI correct any information you believe to be inaccurate or incomplete.
The right to erasure: You have the right to request the deletion of your personal data, under specific conditions and subject to legal obligations.
The right to restrict processing: You have the right to request that we limit the processing of your personal data, under certain defined conditions.
The right to object to processing: You have the right to object to our processing of your personal data, particularly when processing is based on legitimate interests or for direct marketing purposes.
The right to data portability: You have the right to request that we transfer the data we have collected directly to you or to another organization, in a structured, commonly used, and machine-readable format, where technically feasible.

To initiate a request to exercise any of these data protection rights, please contact us without hesitation using the contact details provided in Section 8 of this Privacy Policy. We will respond to all legitimate requests within the timeframes mandated by applicable law.

7. Changes to This Privacy Policy

Ingredient AI reserves the right to update and revise this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on this page and by revising the "Last Updated" date prominently displayed at the top of this document. We may also provide additional notification methods for significant changes, such as email or prominent website banners.

You are strongly advised to review this Privacy Policy periodically to stay informed of any modifications. Changes to this Privacy Policy become effective immediately upon their posting on this page. Your continued use of the service following the posting of any revised Privacy Policy constitutes your acceptance of such changes.

8. Contact Us

Should you have any questions, concerns, or require clarification regarding this Privacy Policy or our data practices, please do not hesitate to contact us through the following channels:

By email: support@ingredientai.com
By visiting our dedicated contact page on our website: Contact Us

We are committed to addressing your inquiries promptly and transparently.